Knowledge Base article 12700 for instructions on contacting Logitech Technical Support. If the above solutions do not resolve your problem, consult Classic start menu view: Start > Settings >Control Panel > Programs and Features >Ĭlick the Uninstall button highlighted above and follow the on-screen instructions to uninstall SetPoint.Start menu view: Start > Control Panel > Uninstall a program.If the wdf01000.sys file is not present, immediately rename wdf01000.bak back to wdf01000.sys. Rebooting without this file may prevent some of your hardware, including mice and keyboards, from working properly. WARNING: Before rebooting, check if the wdf01000.sys file is present. Rename the file wdf01000.sys to wdf01000.bak. Windows XP: Click the Remove or Change/Remove tab (to the right of the program). When you find the program Logitech SetPoint, click it, and then do one of the following: Windows Vista/7/8/10: Click Uninstall. Windows XP: Click Add or Remove Programs. Type %windir% in the Run dialog box (shown below).ĭouble-click on the System32 folder to open it. Windows Vista/7/8/10: Click Uninstall a Program. The system tray is located in the bottom right corner of the screen next to your clock. NOTE: You may need to reboot your system after SetPoint has been installed.Īfter your system restarts, open SetPoint to verify that the My Mouse tab is available.Įxit SetPoint by right-clicking on the SetPoint icon in the system tray. Select Logitech SetPoint from the list of programs displayed.Ĭlick the Change / Remove button and follow the on-screen instructions to uninstall SetPoint.ĭownload and install the latest version of SetPoint from the Performance Mouse MX Downloads Page. Log In Logitech Business Support Normally, you should be able to customize your mouse or keyboard settings in the Logitech SetPoint mouse and keyboard software on the My. Classic start menu view: Start > Settings >Control Panel > Add/Remove Programs.Start menu view: Start > Control Panel > Add/Remove Programs.However, if this tab is not present, you will need to reinstall the software. Normally, you should be able to customize your Performance Mouse MX in the My Mouse tab in Logitech Mouse and Keyboard software (SetPoint).
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